Slack Community Support
Transform Slack customer chats into scalable HubSpot Inbox chats
Gemaakt door - Octopods
Installaties - 50+ installaties
Rising
Vereisten
HubSpot-abonnement HubSpot-accountmachtigingen - Bekijk de vereiste accountmachtigingen
Toegangstype Shared Slack Community Support-abonnement - Slack plan
Overzicht
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1/2 - Send & receive Slack thread messages right at the HubSpot Inbox
Running support in Slack is fast – until it isn’t. Messages get buried, nothing is tracked, and your team loses the context HubSpot already holds. Octopods turns every customer Slack thread into a first-class conversation inside the HubSpot Inbox to better support your community.
What does it do?
No more lost messages – Each new Slack thread becomes a HubSpot thread.
Zero context-switching – Reply from Slack or HubSpot; Octopods keeps the thread, contact, and timeline perfectly in sync.
Actionable analytics – Use HubSpot's reporting to track volume, response times, and CSAT across all Slack channels.
Seamless hand-offs – Mention a teammate or reassign the chat in HubSpot; Octopods echoes the update back to Slack so customers stay in the loop.
How can it help you?
Structured workflow in HubSpot Service Hub without giving up Slack’s speed
Two-way sync of messages, attachments, internal notes, and chat properties
Granular SLAs & automation powered by HubSpot workflows
Ready to bring order to your Slack support? Install Octopods and start converting chats into trackable HubSpot chats in under 60 seconds.
Functies
Slack Channel for HubSpot Inbox
Connect your Slack Teams to your desired HubSpot Inbox using the Octopods integration.
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Receive & Reply to Slack Messages from your HubSpot Inbox
Receive customer Slack messages – channel thread messages and media– right inside HubSpot Inbox. Reply with text, attachments, knowledge-base articles, and more; Octopods mirrors every response back to the original Slack thread in real time.
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Automatically sync Slack customers to HubSpot Contacts
When a Slack customer message is synced to HubSpot, Octopods automatically uses or creates a HubSpot Contact with the same email address and link it to the conversation.
No Sign In Required
Just as you install the integration into your HubSpot, Octopods will create an account for you with the same email you're signed in with HubSpot.
App-functionaliteit
Gedeelde gegevens
Conversations | ||
Leads | ||
Media | ||
Messages | ||
Users |
Reviews
Schrijf als eerste een klantenbeoordeling
Prijzen
Slack
US$ 34
/maand/per Slack team - Supports Slack of all plans
Send and receive messages from/to Slack
Unlimited HubSpot Accounts
Unlimited messages (Subject to fair use policy)
Slack
US$ 34
/maand/per Slack team - Supports Slack of all plans
Send and receive messages from/to Slack
Unlimited HubSpot Accounts
Unlimited messages (Subject to fair use policy)
* De hier vermelde prijzen dienen alleen ter illustratie. Alle prijzen zijn exclusief belasting, bonussen, kortingen of andere prijsvariabelen. Neem contact op met de partner voor de meest recente en correcte prijsinformatie. HubSpot erkent geen verantwoordelijkheid voor deze prijsinformatie, die wordt verstrekt door onze partners. Prijzen laatst bijgewerkt: 05-09-2025
Meer info
Gemaakt door - Octopods
Installaties - 50+ installaties
Categorieën Talen waarin deze app beschikbaar is Arabisch ,Engels ,Portugees enSpaans
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